92% of people look at reviews before making a purchase, picking a doctor, lawyer, or even restaurant.
84% of people trust online reviews as much as recommendations from friends or family.
74% of people trust a local business when it has positive reviews.
A steady stream of great reviews from your biggest fans makes a huge difference to your business. Automatically send SMS or email review requests to your customers, making it effortless to land new reviews for your business directly on Google, Facebook and any of more than 200 review sites that make a difference in your business.
The tools we use have a proven record of success in driving new reviews from your biggest fans, your best customers.
385%
increase on average.
81% of Americans text regularly. More than 1/3 of customers prefer to communicate via text and that number is growing every day. We provide a simple way of enabling your customers, patients, clients, and prospects to communicate with you by chat and text message. Google, Facebook, your website, wherever they are, you can communicate directly and easily with them.
When you’re getting a steady stream of reviews, especially through Google, your search ranking goes up and your customers and prospects can find you better than they can find your competition. Keep up the steady stream, and you’ll outrank ’em every time!
Negative feedback is a challenge. Bit almost a full third of all negative reviews can be turned around by responding positively to your reviewer. Used to be the ONLY way to beat back negative reviews was with a flood of good reviews. We offer that AND two other approaches, including one that will keep the bad reviews at bay in the first place.
We all know it’s something we should be doing, but it’s time-consuming, frustrating, and takes our attention away from where it should be… our business. We enable you to launch into social listening, post to multiple social channels at once, schedule posts in advance, and get ahead of your social media calendar.
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Some of the other things we do very, very well: